We have a 30-day return policy, which means you have 30 days after receiving your item to request a refund.
Eligible Return Requirements
Your item must be sent back in new condition or the same condition it was received. Please return it in the white box it came with along with the clear plastic blister packaging for the earring organizer.
Start A Return
To begin a return, please fill out the contact form on this returns page. If your return is accepted, we'll send you a pre-paid return shipping label to your email that you provided with instructions on how and where to send your package.
- Items sent back without requesting a return label will not be accepted as a return. Therefore, please do not send items back on your own.
- We offer free returns but do not credit the original shipping costs.
- You can always contact us for any return questions at email@example.com.
We will notify you once we've received and inspected your return and let you know if the refund was approved.
If approved, refunds are automatic to your original payment. However, please recognize that your bank or credit card provider needs time to process and post the refund.
Damages & Issues
Please promptly notify us if your item is defective or the order is wrong, as we want to make things right. The best way is to try our live chat in addition to an email to firstname.lastname@example.org.